"Dear Holly, Just a quick note to say thank-you. We have had our Medicare Supplement insurance for three years. We are very pleased not only with our benefits, but also with your kind, caring, personal service. You are always helpful and knowledgeable with any questions or concerns we have had. Thanks again, from a very satisfied customer."
- Pam, from Watertown, WI
"I love the fact that my supplement picks up every penny that Medicare doesn't pay. I like them because I've never been denied from them. I've had a lot of procedures and I've had excellent healthcare. I've been admitted to Mayo twice. I like Holly and Al being my agents. They're informative and I trust them."
- Cheryl, from Madison, WI
"Dealing with Holly Frank was a very positive experience. I had had such a confusing time trying to get quotes for Medicare supplemental insurance. I spent several weeks, drawing up tables, trying to make comparisons. I was receiving poor and incomplete information. Then, when I emailed Holly, she immediately offered to help. And that is just what it felt like, real help. When I met her in person at an appointment, I felt I was being treated kindly and honestly. That's the highest recommendation that I can make. The insurance product seems sound, at a fair cost. I feel that when I need it, I will have coverage, and I trust that when questions come up I will have help negotiating a complicated system and getting answers. The biggest benefit is receiving peace of mind. Thank you Holly!"
- Pat, from Madison, WI
"Thank you for all the help on my Part D for 2016 and getting help for my expensive brand name prescription. It made me cry. I am so grateful to you."
- Pam, from Platteville, WI
"As the calendar year turned to 2014, I began receiving numerous letters, phone calls, and information concerning signing up for Medicare and a Medicare supplement plan. I combed through looking for a policy that would suit my needs, and still allow me to stay with my current physicians, clinic, and hospital. Multiple calls came to me offering more questions and confusion than useful information. It was soon after that I received a call from Al Frank from Madison, WI who shared what his company had to offer followed by answers to some of my basic questions. I had some reservations how I could get the help I needed seeing as we lived three hours away. Al explained that he was in the Eau Claire/Menomonie area several times a month as he not only had other clients here, but that he had college connections! Subsequently, we set up an appointment which included my husband. Tom and I had created a list of questions that Al was able to answer including a clear, concise explanation of the benefits of several policies we were considering along with the costs. We decided on a policy I felt comfortable with, after which Al and I continued to chat for more than another hour. I never felt forced and Al gave me the time I needed. Al returned again with the policy and more information to complete my enrollment. Al and his wife, Holly have been generous with their time whether it was through a person visit, phone calls, or e-mails. Together they make a fantastic team! I am completely satisfied with the policy I purchased. Through a discussion with Holly, I found that the expensive Wellness Preventive Screening I have seen advertised are covered by my policy. She also found a drug plan and pharmacy that fit my budget. Al and Holly have become more than agents. They are like family sending updates on things that are available and beneficial to me, and answering questions, and sharing personal information. They were also receptive to my husband's inquiries as well. I look forward to our ongoing connections, and I highly recommend Holly and Al Frank for their excellent knowledge of their business as a professional team."
- Karen, from Eau Claire, WI